Returns
Cancellation or Return of Goods Order
(a) Standard products - a charge of 30% of the nett invoice value will be made to cover the Company's administration and other costs.Outward carriage charge will not be refunded.
(b) Non-standard and special products - once manufacture has commenced, cancellation of items made to a purchasers specific requirements will involve, in addition to the cancellation charge (referred to in paragraph a) all manufacturing and other costs incurred by the Company up to the time of cancellation.
(c) Once goods have been delivered they are not in any circumstances returnable without the Company's agreement in writing. For standard stock items we have a strict 30 day returns policy subject to approval and a 30% re-stocking charge.
(d) Outward carriage charged will not be credited and we reserve the right to reduce the credit further if the outward carriage charges are high due to the location or the volume of goods delivered. This will be noted when we respond to your request for a return.
All goods would need to be approved for return and returned at the purchasers expense by the same method of transport as delivered (carrier / pallet etc). Goods would need to be in "as sold" condition with all components and original packaging.
(a) Standard products - a charge of 30% of the nett invoice value will be made to cover the Company's administration and other costs.Outward carriage charge will not be refunded.
(b) Non-standard and special products - once manufacture has commenced, cancellation of items made to a purchasers specific requirements will involve, in addition to the cancellation charge (referred to in paragraph a) all manufacturing and other costs incurred by the Company up to the time of cancellation.
(c) Once goods have been delivered they are not in any circumstances returnable without the Company's agreement in writing. For standard stock items we have a strict 30 day returns policy subject to approval and a 30% re-stocking charge.
(d) Outward carriage charged will not be credited and we reserve the right to reduce the credit further if the outward carriage charges are high due to the location or the volume of goods delivered. This will be noted when we respond to your request for a return.
All goods would need to be approved for return and returned at the purchasers expense by the same method of transport as delivered (carrier / pallet etc). Goods would need to be in "as sold" condition with all components and original packaging.